Last updated: August 2026
KEBABADATAHUB ("we", "us", "our") operates an online VTU (Virtual Top-Up) platform at kebabadatahub.com.ng, offering airtime purchase, data subscriptions, wallet funding, and related digital services (the "Platform"). These Terms & Conditions ("Terms") govern your access to and use of the Platform. By creating an account or using the Platform, you agree to be bound by these Terms.
By registering for an account, funding your wallet, or placing an order on the Platform, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Platform.
You must be at least 18 years old and capable of entering into a binding contract under Nigerian law to use the Platform. By registering, you represent that the information you provide is accurate and that you meet this eligibility requirement.
You are responsible for maintaining accurate account information (name, email, phone number) and for all activity that occurs under your account. One account per person — multiple accounts created to abuse promotions or referral incentives may be suspended.
You are responsible for keeping your login password confidential and for any transactions carried out through your account. Notify us immediately via our support channels if you suspect unauthorized access to your account. Passwords on our systems are stored using industry-standard one-way hashing — we cannot see or recover your actual password.
The Platform does not currently require identity verification (KYC) to create an account or transact. We reserve the right to introduce KYC verification in the future — for example to comply with regulatory requirements, increase transaction limits, or as an anti-fraud measure — in which case additional terms specific to that feature will be published and, where required, your continued use of affected features will constitute acceptance.
You may fund your wallet by bank transfer. Each funding request generates a one-time bank account reference for that specific amount and expires after a limited time if unpaid. Wallet balance may only be used to purchase services on the Platform — it is not withdrawable or transferable to a bank account or to another user. Minimum and maximum funding amounts may apply and are shown at the time of funding.
Bank account details generated for wallet funding are issued per transaction, for the exact amount requested, and are not a permanent or reusable account number unless explicitly stated otherwise on the Platform. Sending a different amount than requested, or reusing an expired account number, may result in a delayed or unrecognized payment — contact support with your payment reference if this happens.
Airtime purchases are fulfilled through licensed third-party providers and delivered directly to the phone number you enter. Please double-check the recipient number before confirming — see our Refund Policy below regarding incorrect numbers.
Data bundle purchases are fulfilled through third-party providers and, for certain promotional plans, may be delivered from data allocations we manage directly. Bundle validity periods, sizes, and prices are as displayed at the time of purchase and are set by the underlying network operator or provider.
Electricity bill payment is not currently available on the Platform. It is displayed as "coming soon" and will be governed by these Terms once launched.
Cable TV subscription payment is not currently available on the Platform. It is displayed as "coming soon" and will be governed by these Terms once launched.
Orders are processed automatically through our systems and third-party providers. Most orders complete within seconds, but processing times may vary based on provider or network conditions. You can review the status of any order in your Transaction History.
We aim to keep the Platform available at all times but do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances affecting our third-party providers may cause temporary unavailability of some or all services.
Prices shown on the Platform, including promotional pricing, may change at any time without prior notice, based on pricing changes from our providers or business decisions on our part. The price shown at the time you confirm an order is the price charged.
If an order fails due to an issue on our end or with a third-party provider after your wallet has been debited, the amount is automatically reversed to your wallet balance. You do not need to contact support for this in most cases, but you're welcome to if a refund doesn't appear promptly.
Our systems are designed to prevent duplicate charges for a single order. If you believe you were charged more than once for the same transaction, contact support with both transaction references so we can investigate and reverse any genuine duplicate.
Wallet funding is done via direct bank transfer, not card payment, so card chargebacks do not apply to wallet funding. Initiating a bank-level dispute or reversal for a legitimate, completed transaction without contacting us first may result in account suspension pending investigation.
We use automated and manual checks to detect fraudulent or abusive activity, including unusual transaction patterns, rate-limiting on sensitive actions, and account monitoring. We may request additional information, delay a transaction, or suspend an account where fraud is reasonably suspected.
You agree not to use the Platform for money laundering, fraud, terrorism financing, unauthorized resale of account access, circumventing rate limits or security controls, or any activity that violates Nigerian law or the terms of our third-party providers. We reserve the right to investigate suspicious activity and report it to relevant authorities where required by law.
We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive activity, or where required by law. Where an account is suspended for reasons unrelated to fraud, any remaining wallet balance will be handled in line with these Terms and applicable law.
All trademarks, logos, designs, and content on the Platform belong to KEBABADATAHUB or its licensors. You may not copy, reproduce, or use our branding or content without prior written permission.
We rely on third-party payment gateways, API providers, and network operators to deliver services on the Platform, including processing wallet funding and fulfilling airtime and data orders. We are not responsible for outages, errors, or delays originating from these third parties, though we work to resolve issues promptly where they affect you.
To the extent permitted by Nigerian law, KEBABADATAHUB is not liable for indirect, incidental, or consequential losses arising from your use of the Platform, including losses caused by third-party provider outages, delays, or events outside our reasonable control. Our total liability for any claim relating to a specific transaction is limited to the value of that transaction.
The Platform is provided "as is" and "as available." We do not warrant that the Platform will be error-free, uninterrupted, or that every order will be fulfilled instantly, though we work to ensure high reliability.
You agree to indemnify and hold KEBABADATAHUB harmless from any claims, losses, or damages arising from your misuse of the Platform, violation of these Terms, or violation of applicable law.
We are not liable for delays or failures in performance resulting from events beyond our reasonable control, including network operator outages, internet or power disruptions, natural disasters, or government action.
These Terms are governed by the laws of the Federal Republic of Nigeria, and any disputes shall be subject to the exclusive jurisdiction of Nigerian courts.
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
KEBABADATAHUB
Email: kebabadatahubng@gmail.com
Phone: [Support phone number]
Address: [Registered business address]